Terms & Conditions

1. Registered Brand Name

The registered Brand name covered by these Terms & Conditions is:

CopperRidge Plumbing Co.

CopperRidge Plumbing Co. may also be referred to as “CopperRidge,” “we,” “us,” or “our” throughout these Terms.

2. Use of Our Website

You may use the CopperRidge website for lawful purposes, including learning about our plumbing services, requesting information, requesting an estimate, scheduling services, and contacting our team.

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt to gain unauthorized access to our website, systems, or accounts
• Interfere with the operation or security of the website
• Submit false, misleading, or fraudulent information
• Use our website or communications systems to distribute malicious software or harmful content

3. Plumbing Services and Estimates

Information provided through our website is intended to help customers learn about CopperRidge Plumbing Co. and our services.

When applicable, estimates are based on the information available to us at the time the estimate is provided. Actual service costs may vary depending on the condition of the plumbing system, accessibility, materials required, labor, unforeseen conditions, changes requested by the customer, or other circumstances discovered during service.

An estimate does not necessarily constitute a final invoice or guarantee of a particular final price unless otherwise stated in writing.

4. Appointments and Service Communications

When you request an appointment or service from CopperRidge, you agree that we may contact you using the contact information you provide.

These communications may include:

• Appointment confirmations
• Appointment reminders
• Scheduling updates
• Estimate-related communications
• Service updates
• Technician arrival notifications
• Customer service communications
• Follow-up communications related to services you requested

5. SMS Terms

By opting in to receive SMS or text messages from CopperRidge Plumbing Co., you consent to receive text messages from us at the phone number you provide.

SMS messages may include appointment reminders, scheduling information, estimate communications, service updates, technician arrival notifications, customer support messages, and other communications related to services or information you have requested.

Message frequency may vary. Message and data rates may apply.

Your consent to receive SMS messages is not required as a condition of purchasing goods or services from CopperRidge Plumbing Co.

You can opt out of SMS messages at any time by replying STOP to any message you receive from CopperRidge. After you send STOP, you may receive a confirmation message and will no longer receive SMS messages from us unless you choose to opt in again.

For assistance, reply HELP to a CopperRidge text message or contact us directly using the contact information provided on our website.

Carriers are not liable for delayed or undelivered messages.

6. SMS Consent and Privacy

Your SMS consent applies only to communications from CopperRidge Plumbing Co. and does not constitute consent to receive marketing messages from unrelated third parties.

We do not sell or share your SMS opt-in information with third parties for their own marketing purposes.

For additional information about how CopperRidge collects, uses, and protects personal information, please review our Privacy Policy.

7. Payments

Customers are responsible for paying for services and materials according to the terms provided by CopperRidge Plumbing Co.

Any applicable deposits, service fees, trip fees, estimates, invoices, or payment terms will be communicated to the customer as applicable.

8. Third-Party Services and Links

Our website may contain links, integrations, or services provided by third parties. CopperRidge Plumbing Co. is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to the terms and privacy policies of those providers.

9. Intellectual Property

Unless otherwise stated, the content appearing on the CopperRidge Plumbing Co. website, including logos, branding, text, graphics, photographs, designs, and other materials, is owned by or used with permission by CopperRidge Plumbing Co.

You may not reproduce, modify, distribute, or commercially use our copyrighted or branded materials without prior written permission.

10. Disclaimer

CopperRidge Plumbing Co. makes reasonable efforts to provide accurate and current information through our website. However, website content may occasionally contain errors, omissions, or information that becomes outdated.

We reserve the right to modify website content, services, pricing, availability, or other information at any time without prior notice.

11. Limitation of Liability

To the extent permitted by applicable law, CopperRidge Plumbing Co. will not be liable for damages arising from your use of our website, inability to access our website, reliance on website information, or interruptions in website availability.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

CopperRidge Plumbing Co. may update these Terms & Conditions from time to time.

When changes are made, the “Last Updated” date at the top of this page will be updated. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

13. Governing Law

These Terms & Conditions are governed by the laws applicable in the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

14. Contact Us

If you have questions regarding these Terms & Conditions, our services, or our SMS communications, please contact: